Terms of Service

1. Agreement

These terms are between you and Michael Lynn (“we”, “us”). By downloading, installing, or using Lozenge, or by using lozenge.ai, you agree to them. If you do not agree, do not use the software or the site.

2. Licence

We grant you a personal, non exclusive, non transferable, revocable licence to install and use Lozenge on Mac computers you own or control, for your own use or the use of the organisation you work for. Using Lozenge is free. Some features need a paid plan, described in section 2A.

You may not:

• sell, rent, sublicense, or redistribute the application or any part of it;
• reverse engineer, decompile, or disassemble it, except where that right cannot lawfully be restricted;
• remove or alter any copyright, trademark, or other proprietary notice;
• use our name, mark, or artwork to suggest an endorsement or an affiliation that does not exist.

We keep every right not expressly granted here, including all intellectual property in the application, the mark, and this site.

2A. Paid plans

Presenter, Pro, and the Pro Pass unlock the features listed on the pricing page at the time you buy. Stripe, through Stripe Managed Payments, is the merchant of record for every purchase. You buy from Stripe, which resells the plan, and Stripe’s terms apply to the payment, tax, receipts, and refunds.

• Pro renews each month or year until you cancel it. It stays active to the end of the period you paid for, and the app keeps its features for 30 more days while a renewal is pending. Pro gets cheaper the longer you keep it: each month you stay subscribed takes 5 percent off the month before, until the price reaches $10 a month or $80 a year. Each lower price applies from the period after the renewal, and the ladder only ever lowers a price. A switch from monthly to yearly keeps your place: the yearly price for the months you have paid is charged when you switch, less the unused part of the month. Cancelling and subscribing again starts from the price on the pricing page.
• Presenter is one payment. It includes the updates we release in the year after you buy.
• The Pro Pass gives Pro features for 30 days and does not renew.

A license is for you, on Macs you own or control. Do not publish or share it. Everything you make with Lozenge stays yours on every plan, and stays readable and exportable after a plan ends. Model providers you choose bill you separately, as section 5 says.

Promotion codes. When we offer a code, entering it at checkout takes the discount it shows off your first payment for the plan, unless the code says it lasts longer. After that, a subscription renews at the plan’s price at the time. One code per purchase, and a code does not apply to the launch price. A code has no cash value, ends on its date or after its number of uses, and we may stop offering one at any time; stopping a code does not take back a discount already given.

The free plan’s trial and monthly Pro sessions are part of the app, and we may change them with notice on this site. A change does not reduce what a plan you already paid for includes during its current period.

2B. Accounts

If you bought a plan you may sign in at lozenge.ai/account. It is optional: your license works without it. Keep access to the email address you bought with, because that is how you sign in, and do not share a sign-in code. You can unlink a Mac or delete the account there at any time. We may suspend an account that is used to abuse the site. Doing so never revokes a license you paid for.

3. What you keep

Your scripts, transcripts, notes, recordings, and templates are yours. We claim no ownership, no licence, and no right of any kind over them. We do not receive them. See the privacy policy.

4. Your responsibilities

You are responsible for:

• Consent and the law. Recording or transcribing a conversation is regulated differently in different places, and some jurisdictions require every participant to agree. Obtaining that consent is your obligation, not ours.
• Your workplace rules. Employment, HR, and hiring contexts carry their own obligations. Check them before you use a notetaking tool in one.
• Your credentials. Any API keys or OAuth grants you add are yours, along with the cost and the terms attached to them.
• Your content. What you write, record, and generate, and the use you make of it.

The acceptable use policy forms part of these terms.

5. Third party services

Lozenge can call services you choose and configure: model providers, transcription, and Google Slides. Those are independent of us. We do not control them, we do not guarantee their availability, accuracy, or pricing, and their terms govern your use of them. Model output can be wrong. Read it before you repeat it in a room.

6. The screen share feature

Lozenge asks macOS to exclude its presenter windows from screen capture, and on a supported system that works. It depends on macOS behaviour, on the conferencing application, and on your own settings, including the one that deliberately turns exclusion off. Verify it yourself before a session that matters. We do not warrant that any particular window will be absent from any particular capture, and we are not liable for what an audience sees.

The prompter at lozenge.ai/prompt runs in a web browser and has no screen share exclusion at all. Anything it shows is visible to anyone who can see the screen, window, or tab it is on.

7. Early release

Lozenge is in early release. Features may change, move, or be withdrawn. The paid plans in section 2A are how we keep building it. There is no service level commitment and no obligation to provide support, updates, or backward compatibility for saved files, although we try hard on the last one.

8. Warranty disclaimer

The application and the site are provided as is and as available, without warranty of any kind, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, title, and non infringement. We do not warrant that the software will be uninterrupted, error free, secure, or that it will meet your requirements. Some jurisdictions do not allow the exclusion of implied warranties, so parts of this may not apply to you.

9. Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, nor for lost profits, lost revenue, lost data, lost goodwill, or business interruption, arising out of or relating to your use of the application or the site, on any theory of liability, even if we were advised such damages were possible.

Our total aggregate liability for all claims relating to the application or the site will not exceed the greater of the amount you paid us for Lozenge in the twelve months before the claim, or fifty United States dollars.

Nothing here excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, or for fraud.

10. Indemnity

You agree to indemnify and hold us harmless from claims, damages, and reasonable costs arising from your use of the application in breach of these terms or of any law, including any claim about recording or transcribing a conversation without the consent that was required.

11. Termination

You may stop using Lozenge at any time by deleting it. We may terminate this licence if you breach these terms. Sections 3, 5, 6, 8, 9, 10, and 12 survive termination.

12. Governing law

These terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict of law rules. The courts located there have exclusive jurisdiction, except that either of us may seek injunctive relief wherever appropriate. If you are a consumer, this does not remove any protection you have under the mandatory law of the country you live in.

13. General

If any provision is held unenforceable, the rest stays in force. Our not enforcing a provision is not a waiver of it. These terms, together with the privacy policy, the cookie notice, and the acceptable use policy, are the entire agreement between us on this subject. We may update them, and the date above will say when we last did. Continuing to use Lozenge after a change means you accept it.

14. Contact

Questions about these terms go to legal@lozenge.ai.